FAQs


What is Bookdey.com all about?

Bookdey.com is an online bookstore that is opened 24/7 on the internet (our service is available all the time without interruptions). Bookdey.com Online allows it’s subscribers to buy and sell used and new books and to view available books and other products on our portal, their pictures, read summary of the books, pay for the books online, and get the books delivered to you whereever you are in Nigeria and beyond


How do I pay for the books I order on your website?

For the meantime, orders are paid for via online payments gateways or payment on delivery


How long will it take for my order to be delivered after purchase?

This will depend on your location as specified by you when placing your order. However, orders are normally dispatched between 24 hours and 10 working days from our storehouses/merchant or seller locations and we will also send you an update on dispacth and shipment status.


What if I change my mind on any books I already paid for? Can I get my money back?

If you are not 100% satisfied with your purchase, you can only exchange the book for another. We do not refund money on purchases made. Please note that this is subject to the terms and conditions of purchase. The delivery package must remain unopened and notification/return must be within 2 days of receipt of the delivery package.


What if I cannot find the book I am looking for?

Simple, just send us an email to us at our contact with detail of the said book, i.e. title or ISBN or Author and publisher, we will get back to you through your email within 48 hours, in situations where our network of publishers and merchants cannot locate your book request, you will be informed via your supplied contact. You can also call any of our numbers, within the said period of time to confirm status.

Please email any other question to info@bookdey.com


How it works?

If you wish to buy a book(s), on bookdey.com, you have 2 (two) ways to get this accomplished.

  1. Bookey.com has an inbuilt sophisticated search engine, that will help you locate the book you are looking for through the several millions of books, within our database, within a fraction of a second, and then follow through to “check out” as explianed in (2) below.

  2. You can also simply click on the book/product and place an order, if the book you are looking for is displayed on the home page or suggested ad banner or tittle, and if you intend to buy more than one, you may click on the books and add them to your shopping cart. Upon completion of your shopping, click on the ‘check out’ button. Follow the instructions that follow for payment and you are through! It’s simple and convenient.